privacy policy

1. Information We Collect

We collect several types of information from and about users of our Site, including:

  • Personal Information You Provide to Us Directly:

  • Contact Information: Name, email address, postal address, phone number.

  • Payment Information: Credit card numbers, debit card numbers, billing address (processed securely by our payment processor, we do not store full payment card details on our servers).

  • Account Information: Username, password (encrypted), purchase history.

  • Communication Data: Information you provide when you communicate with us, such as customer service inquiries, feedback, or survey responses.

  • Preferences: Clothing sizes, style preferences, and other details relevant to your purchases.

Information Collected Automatically (when you visit our Site):

  • Device Information: IP address, browser type, operating system, device identifiers.

  • Usage Information: Pages viewed, links clicked, time spent on pages, referral sources, search queries.

  • Location Information: General geographic location derived from your IP address.

  • Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to collect information about your Browse activities. Please see our "Cookies and Tracking Technologies" section below for more details.

  • Information from Third Parties:

We may receive information about you from third-party services that assist us with payment processing, shipping, analytics, or marketing.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • To Provide and Improve Our Services:

  • Process your orders and complete transactions.

  • Manage your account and preferences.

  • Ship your products and provide customer service.

  • Improve our website, products, and services.

  • Personalize your shopping experience.

For Communication:

  • Send you order confirmations, shipping updates, and transactional emails.

  • Respond to your inquiries and provide support.

  • Send you marketing and promotional communications (if you have opted in).

For Marketing and Advertising:

  • Show you targeted advertisements and promotions based on your interests and Browse history.

  • Analyze the effectiveness of our marketing campaigns.

  • For Security and Fraud Prevention:

  • Protect our Site and services from fraudulent activities and unauthorized access.

  • Comply with legal obligations and enforce our terms and conditions.

For Analytics and Research:

  • Understand how users interact with our Site.

  • Perform research and analysis to improve our business operations.

3. How We Share Your Information

We may share your personal information with third parties in the following circumstances:

  • Service Providers: We share information with third-party vendors and service providers who perform functions on our behalf, such as:

  • Payment processors (e.g., Stripe, PayPal)

  • Shipping and fulfillment partners (e.g., USPS, FedEx, DHL)

  • Website hosting and development services

  • Marketing and advertising partners

  • Analytics providers

  • Customer support platforms

Business Transfers: In the event of a merger, acquisition, sale of assets, or other corporate restructuring, your information may be transferred to the successor entity.

Legal Compliance and Protection: We may disclose your information if required to do so by law, in response to a subpoena or court order, or if we believe such action is necessary to:

  • Comply with a legal obligation.

  • Protect and defend the rights or property of Otterman.

  • Prevent or investigate possible wrongdoing in connection with the Service.

  • Protect the personal safety of users of the Service or the public.

  • With Your Consent: We may share your information with third parties when we have your explicit consent to do so.

  • Aggregated or Anonymized Data: We may share aggregated or anonymized data (which cannot be used to identify you personally) for research, marketing, or other purposes.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies (like web beacons and pixels) to collect and track information about your activities on our Site.

  • Cookies: Small data files stored on your device that help us remember your preferences, analyze your usage, and deliver targeted advertising.

  • Web Beacons/Pixels: Small graphic images embedded in web pages or emails that allow us to track user activity, such as whether an email has been opened or a page viewed.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

5. Your Choices and Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information:

  • Access and Correction: You may have the right to access and update inaccuracies in your personal information.

  • Deletion: You may have the right to request the deletion of your personal information.

  • Opt-Out of Marketing Communications: You can opt-out of receiving promotional emails from us by following the unsubscribe instructions provided in those emails.

  • Do Not Track: Our Site does not currently respond to "Do Not Track" signals.

  • Data Portability: You may have the right to request a copy of your personal data in a structured, commonly used, and machine-readable format.

  • Withdraw Consent: Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.

  • To exercise any of these rights, please contact us using the contact information provided below. We may need to verify your identity before fulfilling your request.

6. Data Security

We implement reasonable technical and organizational measures designed to protect your personal information from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

8. Children's Privacy

Our Site is not intended for children under the age of 18. We do not knowingly collect personal information from children without parental consent. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to delete such information.

9. International Data Transfers (if applicable)

Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those from your jurisdiction. If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including personal data, to the United States and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer."

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. We encourage you to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Otterman

ottermanllc@gmail.com